Privacy Policy
Effective date:
Timeless Solutions ("we," "us," or "our") respects your privacy and is committed to protecting any personal information you share with us. This policy explains what data we collect, why we collect it, how we use it, and the choices you have about your information.
Information We Collect
We collect information in a few different ways:
- Information you provide directly. When you request a consultation, complete a form, or contact us, we may collect details such as your name, company, email address, phone number, and project information.
- Automatically collected data. We may log basic analytics data such as IP address, browser type, referring pages, and time spent on the site to understand how visitors use our website.
- Communication records. If you email or message us, we keep those communications to respond and maintain a history of the conversation.
How We Use Your Information
Your information helps us:
- Respond to inquiries and deliver the services you request.
- Improve our website, offerings, and client experience.
- Send updates or resources relevant to your interests, with the option to opt out at any time.
- Protect our business, comply with legal obligations, and prevent misuse of our services.
Cookies & Similar Technologies
We may use cookies or similar technologies to improve site performance and understand visitor engagement. You can control cookie preferences through your browser settings; disabling cookies may affect parts of the site.
How We Share Information
We do not sell your personal information. We may share data with trusted partners who help us operate our business (for example, analytics or hosting providers) under agreements that require them to safeguard your data. We may also disclose information if required by law or to protect our rights.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, to comply with legal requirements, or as needed to resolve disputes.
Your Choices
- You may update or correct your information by contacting us directly.
- You can opt out of marketing communications by following the unsubscribe instructions included in those messages or by contacting us.
- You may request access to or deletion of your personal information, subject to applicable law.
Security
We use administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we take reasonable steps to reduce risk and monitor for potential vulnerabilities.
International Visitors
If you access our site from outside the United States, you understand that your data may be transferred to, stored, and processed in the United States where our servers are located.
Updates to This Policy
We may update this policy to reflect changes to our practices, technologies, or legal requirements. When we make material changes, we will update the effective date at the top of this page.
Contact Us
If you have questions or requests regarding this policy, please contact us at hello@timelesssolutions.vip.